Legal Disclaimer


All shipping time frames are estimates and do not begin until the tracking shows the package has left the country of origin.

Business days are defined as Monday through Friday only! Holidays or weather delays in the US and EU are not counted in the shipping time frame.

Please allow 1-5 business days for your order to be process, packaged, quality controlled and placed for shipping.

Priority Processing will be processed and shipped within 48 hours during normal business hours.

We do not have control or jurisdiction over shipping carriers. We do not have any control or jurisdiction over the length of time that customs take with each and every package they receive. US Customs and the FDA are in control of what is and what isn’t let through customs.

**If customs or a carrier decides to charge a duty fee, please let us know. This is not something that we personally charge you. **

There may be slight delays if a product is about to be restocked. We will email you if it is longer than 2 days.

Baby Brezza Machine

Please note that Baby Brezza may change their suggested settings at any time. 

The milky box is not affiliated with Baby Brezza and these settings are for your convenience based on publicly available information. We bear no responsibility for the accuracy of these settings should Baby Brezza change them. 

Always ask your pediatrician for feeding guidance specific to your baby.

The Website: 

All visitor's to The Milky Box website are responsible for verifing the information that is contained on our site. We cannot be held responsible for any misinformation. 

We are not responsible for any changes that manufacturers make to the packaging and the formulas. We have nothing to do with that process and only sell the product when we receive it.

We also do not get notified right away when changes are made to the packing and formulas. We always try to carry the most recent versions of the formula.

We do not honor exchanges or return requests for health and safety reasons. 

The information contained on the website of The Milky Box is provided for your general information only. The Milky Box does not give medical advice or engage in the practice of medicine. 

Please note that before deciding to bottle-feed we advise consulting your pediatrician. Individual results may vary.

Good to the Last Milky Drop Guaranteeis good for 1 free can/box of formula. Customers must pay shipping.